Dr. Li-Fei Chen is a Professor of Program of Technology Application and Management, Department of Industrial Education at National Taiwan Normal University, Taipei City, Taiwan. Dr. Chen received her Ph.D. degree in industrial engineering and engineering management from the National Tsing Hua University, Hsinchu, Taiwan in 2007. Prior to that, she gained industrial experience working for Microelectronic Technology Inc (1997-2004) as a section manager in quality assurance department. Later, she held a full-time faculty position at Tahwa Institute of Technology (2001-2008), Hsinchu, Taiwan and Fu Jen Catholic Unuiverstity (2008-2022), New Taipei City, Taiwan. She was a visiting scholar at University of Missouri-Columbia (2012-2013).
Dr. Chen was on the list of World's top 2% scientists in both years 2021 and 2022. Her awards include the Fulbright Senior Scholar Award from J. William Fulbright Foreign Scholarship Board, USA (2012), Special Talent Award, Ministry of Science and Technology, Taiwan (2013-2014, 2015-2016, 2016-2017, and 2017-2018, 2018-2019, 2019-2020, 2020-2021, 2021-2022), Award of Merits for Excellence in Academic Research, College of Management, Fu Jen Catholic University (2009-2010, 2011-2012, 2012-2013, 2013-2014, 2014-2015, 2015-2016, 2016-2017, 2017-2018, 2018-2019, 2019-2020, 2020-2021 and 2021-2022.), Award of Merits for Excellence in Academic Research, Fu Jen Catholic University (2009-2010), teaching improvement award in Fu Jen Catholic University(2009), Award of most cited articles 2008 in Expert Systems with Applications (SCI), and Award of top downloaded paper 2018-2019 in Corporate Social Responsibility and Environmental Management (SSCI). The doctor and master theses she supervised received Award of outstanding management paper (2023), Award for Excellent Research on Chinese Society for Quality (2013) and Award for Excellent Research on Chinese Society for Management of Technology (2014).
Her current research interests include customer/employee satisfaction survey, service operations management, quality management, CSR, data mining, and decision analysis. The results of her research have been published in numerous academic journals including Omega - The International Journal of Management Science (SSCI, SCI), Tourism Management (SSCI), Journal of Business Research (SSCI), International Journal of Hospitality Management (SSCI), Service Industries Journal (SSCI), CSR & Environmental Management (SSCI), IEEE Transactions on Semiconductor Manufacturing (SCI), IEEE Transactions on Electronics Packaging Manufacturing (SCI), Expert Systems with Applications (SCI), International Journal of Production Research (SCI), Intelligent Data Analysis (SCI), Journal of Medical System (SCI), Neural Computing and Applications (SCI), Total Quality Management & Business Excellence (SSCI).
Dr. Chen was on the list of World's top 2% scientists in both years 2021 and 2022. Her awards include the Fulbright Senior Scholar Award from J. William Fulbright Foreign Scholarship Board, USA (2012), Special Talent Award, Ministry of Science and Technology, Taiwan (2013-2014, 2015-2016, 2016-2017, and 2017-2018, 2018-2019, 2019-2020, 2020-2021, 2021-2022), Award of Merits for Excellence in Academic Research, College of Management, Fu Jen Catholic University (2009-2010, 2011-2012, 2012-2013, 2013-2014, 2014-2015, 2015-2016, 2016-2017, 2017-2018, 2018-2019, 2019-2020, 2020-2021 and 2021-2022.), Award of Merits for Excellence in Academic Research, Fu Jen Catholic University (2009-2010), teaching improvement award in Fu Jen Catholic University(2009), Award of most cited articles 2008 in Expert Systems with Applications (SCI), and Award of top downloaded paper 2018-2019 in Corporate Social Responsibility and Environmental Management (SSCI). The doctor and master theses she supervised received Award of outstanding management paper (2023), Award for Excellent Research on Chinese Society for Quality (2013) and Award for Excellent Research on Chinese Society for Management of Technology (2014).
Her current research interests include customer/employee satisfaction survey, service operations management, quality management, CSR, data mining, and decision analysis. The results of her research have been published in numerous academic journals including Omega - The International Journal of Management Science (SSCI, SCI), Tourism Management (SSCI), Journal of Business Research (SSCI), International Journal of Hospitality Management (SSCI), Service Industries Journal (SSCI), CSR & Environmental Management (SSCI), IEEE Transactions on Semiconductor Manufacturing (SCI), IEEE Transactions on Electronics Packaging Manufacturing (SCI), Expert Systems with Applications (SCI), International Journal of Production Research (SCI), Intelligent Data Analysis (SCI), Journal of Medical System (SCI), Neural Computing and Applications (SCI), Total Quality Management & Business Excellence (SSCI).
Contact information
Address: No. 162, Section 1, Heping E Rd., Daan Dist., Taipei City 106, Taiwan, R.O.C.
Tel: 886-2-7749-3338 E-mail: [email protected]
Address: No. 162, Section 1, Heping E Rd., Daan Dist., Taipei City 106, Taiwan, R.O.C.
Tel: 886-2-7749-3338 E-mail: [email protected]